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Program and Services Guide

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999 Balmoral Street
Thunder Bay, ON
P7B 6E7
Phone: (807) 625-5900
Toll-Free: (888) 294-6630
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Program and Services Guide

We're here to help. Call these info lines for answers to your public health questions.


Click here for a copy of the TBDHU Program and Services brochure.

Local Number: (807) 625-5900
Toll Free Line: 1-888-294-6630

Breastfeeding 625-5916   Early Prenatal 625-5972
Dental/CINOT 625-5984   Food Safety 625-5930



toll-free 1-866-607-3337


Genetics 625-5924    
Immunization 625-8346    
Nurse Practitioner 625-8844    
Sexual Health 625-5976    



Sexual Health 625-5976
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Our sexual health program provides clinics, education and counselling in a confidential, accessible environment. Please call us to book an appointment for any of the following services:

  • Sexual health clinics
  • Birth control
  • Counselling & referral
  • Emergency contraceptives
  • Pregnancy testing & options
  • STI (Sexually Transmitted Infections) testing
Nurse Practitioner Program 625-8844
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Make an apppointment with our nurse practitioner for:

  • Infant immunizations
  • PAP tests
  • Well-baby check-ups
Immunization 625-8346
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Public health nurses travel to schools to ensure that every child is up-to-date with their immunization. In addition, the Health Unit holds weekly immunization clinics and community clinics during the flu season.  Please call us for any of the following:

  • Immunization clinics for adults and children for routine immunizations, Hepatitis B, HPV and flu
  • Information, counselling, immunization for travel
  • Pandemic influenza information and planning
Travel Clinic 625-5903
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Before you book your vacation, find out about immunization requirements and other recommendations for your health and safety while abroad.

Environmental Health Programs

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Public health inspectors are available to help you with any safety concerns about your land, food, water and air. Please call us to report an unsafe condition, or for information on:

  • Air quality inspections
  • Safe water
  • Emergency preparedness
  • Food safety & courses
  • Health hazard investigation
  • Playground inspections  

Infectious Diseases Prevention & Control

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Public health nurses and inspectors work together to reduce the risk of communicable diseases and help prevent the spread of diseases and infections. Call us for more information on the following: 

  • Hand hygiene
  • Outbreak management
  • Rabies
  • Reportable disease
  • Tattooing and body piercing
  • Ticks and Lyme disease
  • Tuberculosis
  • West Nile virus
Healthy Babies & Families 625-5900
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We offer the following programs and services to parents, expectant parents and those thinking of having a baby, to support the development of healthy children and families.


  • Community services for expectant parents
  • Early prenatal classes
  • Genetics clinic
  • Preconception resources

Children 0 - 6 years

School-Aged Children

  • Healthy eating at school and work
  • Health promoting schools
  • Immunization
  • Nutrition services
  • School nurses
Tobacco Control 625-5928
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The Health Unit is responsible for enforcing the Smoke-Free Ontario Act and the City of Thunder Bay by-law. We also promote tobacco-free sports, and offer counselling to individuals. Please call us to arrange an appointment for counselling or to answer any questions about the following:

  • Cessation counselling
  • Tobacco education
  • Tobacco-free sports
  • Youth & tobacco use
  • Enforcement 
Workplace Health Promotion 625-5972
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Public health nurses consult with workplaces to promote healthy eating and physical activity, and to reduce stress and improve morale. Contact us for information on:

  • Wellness at work
  • Physical activity at work
Healthy Schools 625-5972
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Programming, information and resources to support students, staff and parents in creating a healthy school community.


Oral Health Services 625-5984
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  • Oral health screenings
  • Annual cleanings
  • Fluoride varnish
  • Sealants
  • Referrals for dental treatment and assistance to obtain care and possible financial aid for children up to age 17

Healthy Babies Healthy Children Program 625-8814
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If you are pregnant, or if you've just had a baby, a public health nurse has probably contacted you to see how you're doing. However, if you have questions on the following topics or any concerns about your child's health and development up to the age of six, please don't hesitate to call about:
  • Breastfeeding clinic and infant nutrition
  • Information and resources on children's growth and development
  • Parenting support through telephone counselling or home visiting
  • Information about community services

Healthy Living, Injury Prevention & Drug and Alcohol Misuse

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Eating foods that are good for us, being physically active, staying tobacco-free, reducing the amount of alcohol we drink and protecting ourselves from the sun go a long way in helping us prevent many diseases. Making healthy choices is not always easy, but feeling good is worth it! Call us for information on:

  • Physical activity
  • Healthy eating
  • Healthy weights
  • Cancer prevention
  • Injury prevention
  • Alcohol and drugs
  • Transportation safety
  • Infant and child safety
Nutrition Services 625-8815
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Healthy growth depends on good nutrition. We offer information on healthy eating for children and families, including:

  • Introducing solid foods
  • Eating patterns
  • Picky eaters
  • Food allergies
Genetics Clinic 625-5924
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Genetic counselling helps individuals and families understand genetic factors in diseases, disabilities and birth defects. People who get the facts about testing, treatment and available choices are able to make decisions which are best for them, their pregnancy, or their child's health. Contact us for information on:

  • Assessment and diagnosis of genetic disorders
  • Genetic Diseases or Conditions
  • Laboratory testing
  • Education and resources
Fair Start 625-8817
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Fair Start helps parents have an overall look at their child’s development. Fair Start is a free service for children 18 months to school age. The Fair Start program screens children’s:

  • Motor development
  • Speech & language development
  • Social development 

Call or visit for more information

Septic & Land Development 625-5926
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The Health Unit is responsible for issuing permits for the use and construction of sewage systems for new homes and camps. We also inspect existing systems when property is sold or subdivided. If you are building or selling a home with a sewage system, please call us first for information on:

  • Issuing of septic applications and permits
  • Severances & variances
  • Inspections
  • File searches

Street Outreach Nursing 625-5937
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The street outreach nursing program provides street-level services aimed at assessing and addressing the needs of the street-involved population. Services are free and confidential and include:

  • Counselling and referral to services
  • Harm reduction services
  • Infectious disease follow-up
  • STI (Sexually Transmitted Infections) testing and treatment

Superior Points 625-5937
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The superior points harm reduction program provides clean needles and harm reduction services through street outreach. Services are free, confidential and include:

  • Needles/syringe exchange
  • HIV and AIDS education
  • Counselling and referral to services
  • Condoms
  • Sterile water
  • Hepatitis C prevention information
  • Presentations to the public and organizations

Last Updated: 12/22/2014