Contact Us
999 Balmoral Street
Thunder Bay, ON
P7B 6E7
Phone: (807) 625-5900
Toll-Free: (888) 294-6630
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Program and Services Guide
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We're here to help. Call these info lines for answers to your public health questions.
| Local Number: |
(807) 625-5900 |
| Toll Free Line: |
1-888-294-6630 |
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| Breastfeeding |
625-5916 |
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Early Prenatal |
625-8313 |
| Dental/CINOT |
625-5984 |
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Food Safety |
625-5930 |
| Flu |
624-9082
toll-free 1-866-607-3337
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| Genetics |
625-5924 |
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| Immunization |
625-5971 |
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| Nurse Practitioner |
625-8844 |
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| Sexual Health |
625-5976 |
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| Travel |
625-8810 |
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| Sexual Health |
625-5976 |
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Our Sexual Health program provides clinics, education and counselling in a confidential, accessible environment. Please call us to book an appointment for any of the following services:
- Birth Control
- Counselling & Referral
- Emergency Contraceptives
- Pregnancy Testing & Options
- STI (Sexually Transmitted Infections) Testing
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| Nurse Practitioner Program |
625-8844 |
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Make an apppointment with our Nurse Practitioner for:
- Infant Immunizations
- PAP Tests
- Well-baby Check-ups
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| Immunization |
625-5971 |
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Public Health nurses travel to schools to ensure that every child is up-to-date with their immunization. In addition, the Health Unit holds weekly immunization clinics and community clinics during the flu season. Please call us for any of the following:
- Clinic Locations and Hours
- Immunization Records
- Routine Immunizations and Information
- School and Daycare Immunization Requirements
- Pandemic Influenza Information and Planning
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| Travel Clinic |
625-5903 |
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Before you book your vacation, find out about immunization requirements and other recommendations for your health and safety while abroad.
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| Environmental Health Programs |
625-5930 |
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Public Health Inspectors are available to help you with any safety concerns about your land, food, water and air. Please call us to report an unsafe condition, or for information on:
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| Infectious Diseases |
625-8318 |
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Public Health Nurses and Inspectors work together to reduce the risk of communicable diseases and help prevent the spread of diseases and infections. Call us for more information on the following:
- Hand Hygiene
- Outbreak Management
- Rabies
- Reportable Disease
- Tattooing and Body Piercing
- Ticks and Lyme Disease
- Tuberculosis
- West Nile Virus
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| Healthy Babies & Families |
625-5900 |
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We offer the following programs and services to parents, expectant parents and those thinking of having a baby, to support the development of healthy children and families.
Pregnancy
- Community Services for Expectant Parents
- Early Prenatal Classes
- Genetics Clinic
- Preconception Resources
- Prenatal Classes
Children 0 - 6 years
School-Aged Children
- Healthy Eating at School and Work
- Health Promoting Schools
- Immunization
- Nutrition Services
- School Nurses
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| Tobacco Control |
625-5928 |
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The Health Unit is responsible for enforcing the Smoke Free Ontario Act and the City of Thunder Bay by-law. We also promote tobacco free sports, and offer counselling to individuals. Please call us to arrange an appointment for counselling or to answer any questions about the following:
- Cessation Counselling
- Tobacco Education
- Tobacco Free Sports
- Youth & Tobacco Use
- Enforcement
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| Workplaces |
625-5972 |
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Public Health Nurses consult with workplaces to promote healthy eating and physical activity, and to reduce stress and improve morale. Contact us for information on:
- Wellness at Work
- Physical Activity at Work
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| Preschool Communication Services |
625-5936 |
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Children from birth to Kindergarten age are eligible for our program. If you have concerns about your child's speech, please contact us for an appointment. Our Speech Language Pathologists provide the following services at the Health Unit and at a variety of community locations in the City and District of Thunder Bay:
- Speech Assessment
- Individual and Group Therapy
- Monitoring
- Early Intervention
- Home Programming
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| Infant Hearing Program & Audiology |
625-5922 |
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Our infant hearing screening program helps to quickly identify any potential hearing difficulties, and our audiologists work with the child and family to remedy the hearing loss. If you have concerns about your child's hearing, please give us a call. We provide:
- Infant Hearing Screenings
- Full Assessments for Preschool Aged Children
- Referrals to Specialists
- Hearing Aids
- FM Sound Systems
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| Dental Program |
625-5984 |
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Our Dental Services are available to all children up to the age of eighteen. If you do not have a regular dentist, or dental coverage, please call us to help with the cost of treatment. We also provide the following services:
- Screenings
- Annual Cleanings
- Fluoride Varnish
- Referrals to Dentists
- Dental Hygiene
- Sealants
| Healthy Babies Healthy Children Program |
625-8814 |
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If you are pregnant, or if you've just had a baby, a public health nurse has probably contacted you to see how you're doing. However, if you have questions on the following topics or any concerns about your child's health and development up to the age of six, please don't hesitate to call about:
- Breastfeeding Clinic and Infant Nutrition
- Growth & Development
- Parenting Support Through Telephone Counselling or Home Visiting
- Information about Community Services
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| Healthy Living, Safety, Drugs & Alcohol |
625-8315 |
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Eating foods that are good for us, being physically active, staying tobacco-free, reducing the amount of alcohol we drink and protecting ourselves from the sun go a long way in helping us prevent many diseases. Making healthy choices is not always easy, but feeling good is worth it! Call us for information on:
- Physical Activity
- Healthy Eating
- Healthy Weights
- Cancer Prevention
- Injury Prevention
- Alcohol and Drugs
- Transportation Safety
- Infant and Child Safety
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| Nutrition Services |
625-8813 |
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Healthy growth depends on good nutrition. We offer information on healthy eating for children and families, including:
- Introducing Solid Foods
- Eating Patterns
- Picky Eaters
- Food Allergies
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| Genetics Clinic |
625-5924 |
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Genetic counselling helps individuals and families understand genetic factors in diseases, disabilities and birth defects. People who get the facts about testing, treatment and available choices are able to make decisions which are best for them, their pregnancy, or their child's health. Contact us for information on:
- Assessment and Diagnosis of Genetic Disorders
- Genetic Diseases or Conditions
- Laboratory Testing
- Education and Resources
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| Fair Start |
625-8817 |
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Fair Start helps parents have an overall look at their child’s development. Fair Start is a free service for children 18 months to school age. The Fair Start program screens children’s:
Call or visit www.fairstart.ca for more information
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| Septic & Land Development |
625-5926 |
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The HealthUnit is responsible for issuing permits for the use and construction of sewage systems for new homes and camps. We also inspect existing systems when property is sold or subdivided. If you are building or selling a home with a sewage system, please call us first for information on:
- Septic Applications
- Septic Permits
- Severances & Variances
- Inspections
- File Searches
| Street Outreach Nursing |
625-5937 |
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The Street Outreach Nursing Program provides street-level services aimed at assessing and addressing the needs of the street-involved population. Services are free and confidential and include:
- Counselling and Referral to Services
- Harm Reduction Services
- Infectious Disease Follow-Up
- STI Testing and Treatment (Sexually Transmitted Infections)
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| Superior Points |
625-5937 |
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The Superior Points Harm Reduction Program provides clean needles and harm reduction services through street outreach. Services are free, confidential and include:
- Needles/Syringe Exchange
- HIV and AIDS Education
- Counselling and Referral to Services
- Condoms
- Sterile Water
- Hepatitis C Prevention Information
- Presentations to the Public and Organizations
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Last Updated: 11/4/2009
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