Affected Programming at TBDHU During COVID-19

As a result of the current COVID-19 pandemic, some of TBDHU’s programs and services will continue while others have been suspended or altered. Note there may also be some delays in the services provided.


Visiting the Health Unit

All visitors to the health unit are by appointment only.

All clients entering the health unit are required to wear a mask or face covering (unless you are exempt).  Masks must cover your nose, mouth and chin. Please bring one with you to your appointment. If you do not have one, masks will be available upon entry to the health unit.

You will be screened by phone before your appointment to assess your risk for COVID-19. This means that you will be asked a series of questions about how you are currently feeling and any possible exposures to COVID-19. If you pass all of the screening questions, you will be granted access. If you do not pass all of the screening questions your appointment will be rescheduled. On the day of your appointment, upon entry into the health unit, you will be screened for COVID-19 again.


Calling the Health Unit

Our staff are on-site and our phone lines are open. If you have a general question about a program or service you use, or if your questions are specific to COVID-19, call us at (807) 625-5900 or Toll-Free 1-888-294-6630.

We have staff available at the following times to answer calls related to COVID-19: 

  • Monday to Friday from 8:30 a.m. to 4:30 p.m.
  • Saturday and Sunday from 9:00 a.m. - 1:00 p.m.

To be assessed for COVID-19 testing, call the Assessment Centre nearest you or Telehealth Ontario at 1-866-797-0000.


Programming at the Health Unit

The following public health programs and services continue to be offered in limited ways:

  • Branch Office Nursing Service
  • Breastfeeding Support
  • Community Food Access
  • Environmental Health Services
  • Flu Clinics
  • Harm Reduction/Needle Exchange Program
  • Healthy Babies, Healthy Children program calls (excludes home visits)
  • Healthy Smiles Ontario Emergency Stream - program application by telephone
  • Immunizations
  • Infectious Disease Program
  • Ontario Seniors Dental Care Program - program application assistance by telephone
  • School Health program
  • Sexual Health Clinics
  • Street Nursing
  • Tobacco Cessation & Enforcement
  • Workplace Health Program

The following public health programs and services will be suspended until further notice:

  • Food Literacy & Cooking Programs
  • Healthy Smiles Ontario Program - regular dental services (for emergency services please phone)
  • Ontario Seniors Dental Care Program (for emergency services please phone)
  • Oral Health & Dental Hygiene Clinics
  • Parenting Sessions, Workshops and Events
  • Physical Literacy Program
  • Prenatal Classes
  • Travel Health Clinics
  • Vision Screening
Last Updated: 14/10/2020