Mandatory Masks: FAQs for Businesses

The Ontario Government recently updated public health measures to keep people safe, including mandatory masks across the province. See the information at


We are currently updating the information on this page to reflect these changes. Please check back for updates.


In the TBDHU area, it is mandatory that the general public wear a mask or other form of face covering in indoor public spaces.

This Frequently Asked Questions (FAQ) page is to help Employers, Business Owners and Operators implement a mandatory masking policy in their business or organization. An FAQ page for the general public is available as well.

Please note that there are reasons why someone may not be able to wear a mask/face covering.  These individuals are exempt and do not need to follow the mandatory mask directive for business. The reason may not be visible to others and individuals are not expected to share their reasons.

A full list of the exemptions are outlined in the instruction letter from Dr. DeMille, the Medical Officer of Health.  This exemption list includes children under 2 years of age as they should not wear masks.


Last Updated: 08/10/2020