Proof of COVID-19 Vaccination

The enhanced vaccine certificate with QR code is no longer required but is available to download as proof of receiving a COVID-19 vaccination.  You can get your enhanced vaccine certificate from the Ministry of Health's COVID-19 Vaccination Portal. Detailed instructions are below.

Instructions to Download your Enhanced Vaccine Certificate

The enhanced vaccine certificates are available in PDF form to be downloaded to your computer, phone or tablet and can be printed. You should receive an email with a link to access your certificate. It can also be accessed through the COVID-19 Vaccination Portal (not accessible using Internet Explorer), or by calling the Provincial Vaccine Booking Line at 1-833-943-3900.

• Go to the COVID-19 Vaccination Portal (https://covid19.ontariohealth.ca/)
• Scroll down to the section "To download your enhanced vaccine certificate or book your vaccine appointment" and if you read, understand and accept the terms of use, click “Download your enhanced vaccine certificate or book your vaccine appointment”.
• Enter your information (green health card number, version code and code on back; birth date; postal code) and click “Continue”.
• Click “Continue” in the yellow box titled “Proof of Vaccination”.
• Click "Download your enhanced vaccine certificate" for a PDF copy that you can save and/or print. If you scroll down on this page you can see your COVID-19 vaccination history.
• When you are finished, click "Logout" in the top right corner of the page.

Don’t have a printer or a smartphone? Call the Provincial Vaccine Contact Centre to get your enhanced vaccine certificate in the mail: 1-833-943-3900 (available from 8 a.m. to 8 p.m., 7 days a week). To print a copy of your enhanced vaccine certificate, you can visit your local library, go to a ServiceOntario location or ask a trusted friend or organization.

If you received any COVID-19 vaccine doses outside of Ontario, it is possible, but not always necessary, to have this recorded in COVaxON, Ontario’s provincial system to record COVID-19 vaccination. However, only public health units can enter this information; pharmacies and primary care offices do not have the ability to do so.

You Live in a District Community

Please contact the Marathon branch office at 1-807-229-1820 to discuss the requirements to submit your information for entry into COVaxON.

You Live in Thunder Bay

Please note that there will be a delay between when you submit the information to the TBDHU and when you receive notification from COVaxON. This is not an immediate process and we thank you for your patience.

You will need to provide:

• proof of immunization from the place where you were immunized, (such as a receipt, card or certificate),
• Ontario Health card number if you have one or photo ID if you do not have an Ontario health card number

You can provide proof via:

• Email: Please send an email to vaccines@tbdhu.com. You will receive a reply with instructions on how to safely and securely email your proof of immunization.
• Fax: (807) 625-4828
• Mail: Vaccine Preventable Disease Program, Thunder Bay District Health Unit, 999 Balmoral Street, Thunder Bay, ON, P7B 6E7
• Drop off: Drop off a copy to your nearest TBDHU office. Please note that you must provide a copy to the TBDHU; our staff cannot make copies at this time.

Individuals who have already submitted their information to the health unit AND who have an Ontario Health Card or have already been issued a COVID ID, can book an appointment for any COVID-19 vaccine dose as they are eligible.

Individuals must call the Provincial Vaccine Booking Line at 1-833-943-3900 to make an appointment (hours of operation are 8:00 a.m. to 8:00 p.m. daily) AND bring their proof of vaccination documentation and Ontario Health Card/COVID ID to the appointment.

Individuals who received a COVID-19 vaccine that has not been approved in Canada should follow up with their health care provider or the Thunder Bay District Health Unit for next steps regarding immunization. There is some guidance in the tab below, you can contact the Vaccine Preventable Disease program by calling (807) 625-5900 or toll-free at 1-888-294-6630 (extension 5108 or press 4 on the main menu), or you can call your nearest branch office.

Eligible Medical Exemption

To obtain an enhanced certificate with QR code, individuals who have an eligible medical exemption must ask an Ontario physician or registered nurse in the extended class to submit their exemption directly to the public health unit where the issuer’s practice is located.

Medical exemptions issued outside of Ontario are not eligible for an enhanced vaccine certificate. Physician's notes are no longer be accepted as proof of exemption.

Primary care providers must send medical exemptions to directly TBDHU - they will not be accepted from clients.

Providers can fax valid medical exemptions to (807) 625-4828 or email vaccines@tbdhu.com to request the secure transfer of the patient’s exemption.

Once an individual’s exemption is reviewed and entered into COVaxON, they will be notified by TBDHU and able to access their enhanced vaccine certificate with QR code through the COVID-19 Vaccination Portal. This process may take up to 10 business days.

Vaccine Trial Exemption

The vaccine trial Principal Investigator for a Health Canada approved COVID-19 vaccine clinical trial can submit an exemption, with the written or verbal consent of the trial participant, directly to the Provincial Vaccine Contact Centre.

Once an individual’s exemption is reviewed and entered into COVaxON by the public health unit, they will be able to access their enhanced vaccine certificate with QR code through the COVID-19 Vaccination Portal.