Download the BodyWise Operator Education Package (PDF):




Public health inspectors from the Thunder Bay District Health Unit visit personal service settings to make sure operators are meeting the minimum requirements under Ontario law; Ontario Regulation 136/18: Personal Service Settings.

These visits are called compliance inspections and they are done to protect the health of the public.

The results of these inspections have always been available to the public through a Freedom of Information request. With the launch of BodyWise, the posted infection control grade will inform the public of the condition of the personal service settings at the time of the last inspection. BodyWise provides point-of-sale information they can use to make decisions about where they want to receive personal services.

The Health Unit launched a similar public disclosure system in 2017 called DineWise for food premises.


What the Public Will See

Following a compliance inspection, the inspector will post one of the following signs. The posted sign will reflect the grade the personal service setting received, based on the results of the most recent inspection.

BodyWise Letter Grades

The public health inspectors will begin posting signage in March of 2020. As operators receive only one inspection each year, the public can expect to see signage at all locations inspected by the Health Unit by the end of 2020.

This includes locations in all communities served by the Health Unit.


What Operators Will Receive

All personal service setting operators in Thunder Bay will receive a copy of the operator education package in 2020. Download the BodyWise Operator Education Package (PDF).


For Further Information

To learn more about the signs, please contact the Thunder Bay District Health Unit and ask to speak with an inspector (807) 625-5900 or toll-free 1-888-294-6630.

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